DWI FATRIANTO SUYATNO

Evaluation of Service Quality And User Experience on Livin'By Mandiri Using E-Servqual and Usability Testing Methods

Journal of Education Technology and Information System 2 (02), 2026

2026

Analysis of User Satisfaction in the Test of English Proficiency Information System Service at UNESA Using the ES-QUAL Method

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 7 ..., 2026

2026

User Acceptance Of The Speedcash Digital Wallet Using Tam

Jurnal Ilmu Ekonomi, Pendidikan dan Teknik 3 (3), 128-134, 2026

2026

Development of an AI-Based Customer Service Information System for MSME XYZ

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 7 ..., 2026

2026

Comparative Performance Analysis of Manual Testing Versus Automation Testing Through ISO/IEC 25010 Quality Metrics

E3S Web of Conferences 736, 03001, 2026

2026

Rancang Bangun Aplikasi Omnichannel Untuk Customer Service Menggunakan Metode Decision Tree Sebagai Strategi Klasifikasi Kategori (Studi Kasus: Bisnis Naskine)

Jurnal Ilmu Ekonomi, Pendidikan dan Teknik 3 (4), 140-148, 2026

2026

Web-Based Sales Force Automation Implementation Using Extreme Programming at CV. Samudra Jaya

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 7 ..., 2026

2026

Decision Support System for IT Equipment Procurement Prioritization Using WASPAS

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 7 ..., 2026

2026

Analisis Dan Rencana Perbaikan Proses Administrasi Operasional Menggunakan Business Process Model And Notation (Bpmn) Dengan Metode Business Process Improvement (Bpi)

Jurnal Ilmu Ekonomi, Pendidikan dan Teknik 3 (5), 8-14, 2026

2026

Modular Evaluation of Key Components of User Experience Indrive Application

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 7 ..., 2026

2026

Pengukuran Penerimaan Teknologi Internet Of Things (IOT) Pada Industri Pipa Baja Dengan Metode Tam (Studi Kasus: Perusahaan XYZ)

Jurnal Ilmu Ekonomi, Pendidikan dan Teknik 3 (4), 94-103, 2026

2026

Analysis Of Gui Testing And E-Recruitment Site Performance Using Katalon Studio And Jmeter With Two Way Anova Method: Analysis Of Gui Testing And E-Recruitment Site Performance ...

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 6 ..., 2026

2026

Development of a Point of Sale (POS) System for the Digitalization of Sales Transaction Recording Based on AI (Case Study: PT XYZ)

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 7 ..., 2026

2026

Rancang Bangun Chatbot Berbasis Kecerdasan Buatan Terintegrasi Untuk Otomatisasi Layanan Pelanggan Melalui Platform Pesan Singkat Pada Bisnis Xyz

Jurnal Ilmu Ekonomi, Pendidikan dan Teknik 3 (4), 155-161, 2026

2026

Design and Construction of Certificate Authenticity Verification System Based on ICP Blockchain at Maxy Academy

Journal of Education Technology and Information System 2 (01), 2026

2026

Evaluation of Service Quality And User Experience on Livin'By Mandiri Using E-Servqual and Usability Testing Methods

Journal Of Education Technology And Information System 2 (02), 2026

2026

Optimalisasi Akun Belajar Guru untuk Peningkatan Kreativitas dan Efektifitas Pembelajaran Melalui Canva di SMKS Islam Kanigoro

Kontribusi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat 6 (1), 300-309, 2025

2025

Bridging Expectations and Perceptions: A SERVQUAL Approach to Evaluating Wi-Fi Services in Higher Education

E3s Web of Conferences

2025

Rendering Performance Analysis of Astro JS, Next JS, Nuxt JS, and SvelteKit Frameworks Using Google Lighthouse, PageSpeed Insight, and JMeter: Rendering Performance Analysis of …

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 6 …, 2025

2025

USABILITY AND USER EXPERIENCE TESTING OF THE THREADS APPLICATION USING THE SYSTEM USABILITY SCALE (SUS) AND USER EXPERIENCE QUESTIONNAIRE (UEQ): PENGUJIAN USABILITY DAN USER ...

Journal of Emerging Information Systems and Business Intelligence 5 (3), 278-289, 2024

2024

Integration of E-Service Quality (E-Servqual) And Importance Performance Analysis (IPA) Methods on BTN Mobile Application User Satisfaction: Integrasi Metode E-Service Quality ...

Journal of Emerging Information Systems and Business Intelligence 5 (3), 90-100, 2024

2024

Analisis Perbaikan User Interface Dan User Experience Pada Aplikasi Gobis (Suroboyo Bus) Menggunakan Metode Design Thinking: Analysis of User Interface and User Experience ...

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 5 …, 2024

2024

DESIGN OF A RAW MATERIAL INVENTORY CONTROL INFORMATION SYSTEM WITH THE JUST IN TIME (JIT) METHOD (CASE STUDY: CV. Sumber Rezeki): RANCANG BANGUN SISTEM INFORMASI PENGENDALIAN ...

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 5 …, 2024

2024

EVALUASI USER EXPERIENCE APLIKASI INDONESIA PUSTAKA NASIONAL (IPUSNAS) MENGGUNAKAN METODE HEART METRICS: EVALUATION OF THE USER EXPERIENCE OF THE INDONESIAN NATIONAL LIBRARY ...

Journal of Emerging Information Systems and Business Intelligence 5 (2), 126-135, 2024

2024

AUTOMATION TESTING TERHADAP E-RECRUITMENT PT. ABC MENGGUNAKAN TOOLS SERENITY BDD DENGAN TEKNIK EQUIVALENCE PARTITIONS DAN BOUNDARY VALUE ANALYSIS (BVA): AUTOMATION TESTING OF E ...

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 5 …, 2024

2024

Measurement of Information Security Awareness Level On Using Free Wi-Fi In Coffee Shop

2024 7th International Conference on Vocational Education and Electrical Engineering Charting the Co

2024

Pengujian Usability dan User Experience Aplikasi Threads mengunakan System Usability Scale (SUS) dan User Experience Questionnaire (UEQ)

J. of Emerging Information System and Business Intelligence 5 (03), 278-289, 2024

2024

Usability And User Experience Testing Of The Threads Application Using The System Usability Scale (SUS) And User Experience Questionnaire (UEQ)

Journal of Emerging Information System and Business Intelligence (JEISBI) 5 …

2024

Integration of E-Service Quality (E-Servqual) And Importance Performance Analysis (IPA) Methods on BTN Mobile Application User Satisfaction

Journal of Emerging Information System and Business Intelligence (JEISBI) 5 …

2024

Pengujian Otomatis GUI dengan Katalon Studio pada Situs Lowongan Kerja Jobstreet dan Glints

Journal of Emerging Information Systems and Business Intelligence 5 (3), 205-213, 2024

2024

DESIGN OF A RAW MATERIAL INVENTORY CONTROL INFORMATION SYSTEM WITH THE JUST IN TIME (JIT) METHOD (CASE STUDY: CV. Sumber Rezeki)

Journal of Emerging Information System and Business Intelligence (JEISBI) 5 …

2024

Perancangan User Interface/User Experience Aplikasi Dongeng Nusantara Berbasis Web Mengguakan Metode Five Planes

Teknologi: Jurnal Ilmiah Sistem Informasi 14 (1), 47-60, 2024

2024

EVALUASI USER EXPERIENCE APLIKASI INDONESIA PUSTAKA NASIONAL (IPUSNAS) MENGGUNAKAN METODE HEART METRICS

Journal of Emerging Information System and Business Intelligence (JEISBI) 5 ..., 2024

2024

Automation Testing Terhadap E-recruitment PT. ABC Menggunakan Tools Serenity BDD Dengan Teknik Equivalence Partitions dan Boundary Value Analysis (BVA)

Journal of Emerging Information System and Business Intelligence (JEISBI) 5 ..., 2024

2024

Analisis Faktor Kesuksesan Aplikasi Danareksa Online Next Generation dengan Model Kesuksesan Delone & McLean dan End User Computing Satisfaction

Journal of Emerging Information Systems and Business Intelligence 5 (2), 1-8, 2024

2024

Pengukuran Kepuasan Pengguna Layanan Unesawifi di Universitas Negeri Surabaya (UNESA) Menggunakan Metode Service Quality (Servqual) dan Importance Performance Analysis (IPA)

Journal of Emerging Information Systems and Business Intelligence 5 (1), 144-152, 2024

2024

Analisis Perbaikan User Interface Dan User Experience Pada Aplikasi Gobis (Suroboyo Bus) Menggunakan Metode Design Thinking

Journal of Emerging Information System and Business Intelligence (JEISBI) 5 ..., 2024

2024

Pengukuran Kepuasan Pengguna untuk Aplikasi SIBISA di TK ABA 1, Buduran, Sidoarjo dengan metode The EUCS: Measuring User Satisfaction for the SIBISA Application at TK ABA 1 …

Jurnal Sistem Informasi dan Bisnis Cerdas 17 (1), 1-10, 2024

2024

Analisis Performa Load Testing Antara Mysql Dan Nosql Mongodb Pada RestAPI Nodejs Menggunakan Postman

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 5 …, 2024

2024

Analisis Kepuasan Pengguna Live Shopping Aplikasi Shopee Menggunakan Metode End User Computing Satisfaction (EUCS) dan Performance, Information, Economic, Control, Efficiency …

Journal of Emerging Information System and Business Inteligence (JEISBI) 4 …, 2023

2023

Analysis of Chat Application Acceptance

Proceedings of the International Joint Conference on Science and Engineering …, 2023

2023

Analisis Kepuasan Pelanggan Terhadap Layanan Aplikasi Klik Indomaret Menggunakan Metode End User Computing Satisfaction (EUCS) dan DeLone and McLean: Analisis Kepuasan ...

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 4 …, 2023

2023

USABILITY EVALUATION OF PLAVON DUKCAPIL SIDOARJO WEBSITE USING WEBUSE METHODS: EVALUASI USABILITY WEBSITE PLAVON DUKCAPIL SIDOARJO MENGGUNAKAN METODE WEBUSE

Journal of Emerging Information Systems and Business Intelligence 4 (4), 223-229, 2023

2023

Pengukuran Kualitas Layanan Pada Aplikasi Tiktok Shop Menggunakan Metode E-Servqual Dan IPA (Importance Performance Analysis)

J. Emerg. Inf. Syst. Bus. Intell 4 (02), 126-135, 2023

2023

Pengukuran User Interface (UI) dan User Experience (UX) pada Mobile Apps ShopeeMenggunakan Metode Heuristic Evaluation

JEISBI:(Journal of Emerging Information Systems and Business Intelligence) 4 …, 2023

2023

Measurement of Service Quality in the Tiktok Shop Application Using the Method E-Servqual And IPA (Importance Performance Analysis): Pengukuran Kualitas Layanan Pada Aplikasi ...

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 4 …, 2023

2023

Measurement of User Satisfaction for SIBISA Application at TK ABA 1 Buduran Sidoarjo with The EUCS method

Applied Technology and Computing Science Journal 6 (2), 109-122, 2023

2023

Perancangan Desain User Interface Sistem Informasi Yayasan Ruang Pasien Indonesia menggunakan Metode Lean UX

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 4 …, 2023

2023

Analisis Tingkat Kepuasan Pengguna Menggunakan Servqual Dan Rekomendasi Perbaikan Menggunakan Pieces Framework Pada Aplikasi Pedulilindungi

Journal of Informatics and Computer Science (JINACS) 4 (04), 369-379, 2023

2023

Analisis Performa Rendering Antara Microservice dan Serverless Firebase Architecture pada Aplikasi Berbasis Website menggunakan Google Lighthouse

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 4 …, 2023

2023

PENGUKURAN FAKTOR ADOPSI INSTANS MESSAGING SEBAGAI PLATFORM LAYANAN AKADEMIK INSTITUSI PENDIDIKAN MENGGUNAKAN TECNOLOGY ACCEPTANCE MODEL: PENGUKURAN FAKTOR ADOPSI INSTANS …

JIEET (Journal of Information Engineering and Educational Technology) 7 (1 …, 2023

2023

Measurement of Service Quality in the Tiktok Shop Application Using the Method E-Servqual And IPA (Importance Performance Analysis)

Journal of Emerging Information System and Business Intelligence (JEISBI) 4 …

2023

Rancang Bangun Sistem Informasi Pergudangan Berbasis Web dan Android (Studi Kasus: PT Industri Kereta Api)

Journal of Emerging Information Systems and Business Intelligence 4 (2), 156-163, 2023

2023

Perancangan Sistem Pendukung Keputusan Pemilihan Kegiatan Ekstrakurikuler Menggunakan Metode Fuzzy Tsukamoto

Journal of Emerging Information Systems and Business Intelligence 4 (2), 96-117, 2023

2023

Analysis of User Satisfaction Live Shopping of the Shopee Application Using End User Computing Satisfaction (EUCS) and Performance, Information, Economic, Control, Efficiency …

Journal of Emerging Information Systems and Business Intelligence 4 (2), 146-155, 2023

2023

Analisis Tingkat Penerimaan Penerapan Aplikasi Flip Menggunakan Metode Unified Theory Of Acceptance and Use Of Technology 2 (UTAUT2)

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 4 …, 2023

2023

Analisis Kepuasan Pelanggan Terhadap Layanan Aplikasi Klik Indomaret Menggunakan Metode End User Computing Satisfaction (EUCS) dan DeLone and McLean

Journal of Emerging Information System and Business Intelligence (JEISBI) 4 …

2023

Analisis Kepuasan Pengguna Fitur TikTok Shop pada Aplikasi TikTok Menggunakan Metode End User Computing Satisfaction (EUCS) dan DeLone and McLean

Journal of Emerging Information Systems and Business Intelligence 4 (3), 9-20, 2023

2023

Measurement of User Interface (UI) and User Experience (UX) on'Shopee'Mobile Apps Using the Heuristic Evaluation Method

Journal of Emerging Information Systems and Business Intelligence 4 (3), 95-106, 2023

2023

Exploratory Factor Analysis untuk Kepuasan Pengguna Aplikasi Zenius Berdasarkan Indikator EUCS (End-User Computing Satisfaction)(Studi Kasus: Siswa New Primagama Cabang Sidoarjo)

Journal of Emerging Information Systems and Business Intelligence 4 (3), 83-94, 2023

2023

Pengujian Fungsionalitas dan Celah Keamanan Website Kampoeng Sinaoe Menggunakan Equivalence Partition, Boundary Value Analysis, Fuzzing, dan Penetration Testing

Journal of Emerging Information Systems and Business Intelligence 4 (3), 139-146, 2023

2023

Evaluasi User Experience Pada Aplikasi SOCO by Sociolla Menggunakan Google’s HEART Metrics dan Set GSM

Journal of Emerging Information System and Business Intelligence (JEISBI) 4 ..., 2023

2023

Analisa Pengujian GUI Pada Website Online Course Ruangguru & Zenius Dengan Menggunakan Katalon Studio

Journal of Emerging Information Systems and Business Intelligence 4 (4), 67-71, 2023

2023

USABILITY EVALUATION OF PLAVON DUKCAPIL SIDOARJO WEBSITE USING WEBUSE METHODS

Journal of Emerging Information System and Business Intelligence (JEISBI) 4 ..., 2023

2023

Technology Acceptance Model Untuk Analisis penerimaan Pengguna Manajemen Pembelajaran Berbasis Online" Google Classroom" Pada Masa Pandemi Covid-19

JIEET (Journal of Information Engineering and Educational Technology) 6 (1 …, 2022

2022

Rancang Bangun Sistem Informasi Persediaan Stok Barang Menggunakan Framework Laravel dan Metode Lifo

Journal of Emerging Information Systems and Business Intelligence (JEISBI) 3 …, 2022

2022

Implementasi Sistem Manajemen Administrasi Keuangan Santri (SIMANTRI) di Ponpes. Al Fattah, Sidoarjo: Sistem Manajemen Administrasi Keuangan Santri (SIMANTRI)

JIEET (Journal of Information Engineering and Educational Technology) 6 (1 ..., 2022

2022

Technology Acceptance Model Untuk Analisis penerimaan Pengguna Manajemen Pembelajaran Berbasis Online

JIEET (Journal of Information Engineering and Educational Technology) 6 (1 …

2022

Analysis of Chat Application Acceptance as a Means of Communication and Discussion of Schools and Parents on the Learning Process at School

International Joint Conference on Science and Engineering 2022 (IJCSE 2022 ..., 2022

2022

Pengukuran Peminatan Siswa Sekolah Dasar MenggunakanWeb Pembelajaran Berbasis Game

JIEET (Journal of Information Engineering and Educational Technology) 3 (1 …, 2021

2021

Reducing the Error Mapping of the Students’ Performance Using Feature Selection

Advances in Intelligent Systems and Computing

2021

Evaluasi Pemanfaatan Website Rapor Online menggunakan Metode WEBUSE (Studi Kasus: SD Kecamatan Bubutan Surabaya)

Journal of Emerging Information Systems and Business Intelligence 2 (1), 40-46, 2021

2021

Analisis Penerimaan Pengguna terhadap Layanan Antrian Online di Imigrasi Surabaya menggunakan Metode TAM2 (Studi Kasus: Imigrasi Surabaya)

Journal of Emerging Information Systems and Business Intelligence 2 (2), 1-9, 2021

2021

Sistem Pendukung Keputusan Bantuan Langsung Tunai Pada Masa Pandemi Covid 19 Menggunakan Perbandingan Metode Simple Additive Weighting dan Fuzzy Berbasis Website (Studi Kasus …

Journal of Emerging Information Systems and Business Intelligence 2 (2), 56-65, 2021

2021

Rancang Bangun Sistem Informasi Peramalan Penjualan pada Songkok Palapa Gresik dengan menggunakan Metode Time-Series Berbasis Website

Journal of Emerging Information Systems and Business Intelligence 2 (2), 95-104, 2021

2021

Rancang Bangun Sistem Informasi Penjadwalan menggunakan Metode Round Robin Berbasis Website (Studi Kasus: Ardymax Wedding Service)

Journal of Emerging Information Systems and Business Intelligence 2 (3), 71-80, 2021

2021

Analisis Pengaruh Kualitas Website Terhadap Kepuasan dan Loyalitas Pelanggan Sociolla Menggunakan WebQual 4.0 (Studi Kasus: Pelanggan Sociolla di Jawa Timur)

Journal of Emerging Information Systems and Business Intelligence 2 (3), 94-100, 2021

2021

Rancang Bangun Sistem Informasi Manajemen Aset Alat Kantor Berbasis Website menggunakan Framework Laravel dan Metode LIFO

Journal of Emerging Information Systems and Business Intelligence 2 (4), 93-102, 2021

2021

Prediksi Kinerja Akademik Mahasiswa Menggunakan Machine Learning dengan Sequential Minimal Optimization untuk Pengelola Program Studi

Journal of Information Engineering and Educational Technology 5 (2), 84-91, 2021

2021

ANALISIS KEPUASAN PENGGUNA SISTEM AKADEMIK TERPADU (SIAKADU) DI UNIVERSITAS NEGERI SURABAYA

Jurnal Manajemen Informatika 11 (1), 2020

2020

RANCANG BANGUN SISTEM PAKAR PENGUKUR KUALITAS PRODUKSI TELUR AYAM DENGAN METODE CERTAINTY FACTOR (Studi Kasus: CV. BUMI NUSANTARA GLOBALINDO)

Jurnal Manajemen Informatika 11 (1), 2020

2020

Rancang Bangun Aplikasi Web E-Booking Driver pada Bank BUMN di Surabaya

Journal of Emerging Information Systems and Business Intelligence 1 (1), 1-8, 2020

2020

Pengukuran Kepuasan Pengguna Website Dengan Menggunakan Usability Testing

Journal Information Engineering and Educational Technology) ISSN 2549, 869X, 2020

2020

Rancang Bangun Aplikasi Kantin Dengan E-Wallet Pada Kantin Baseball UNESA

JIEET (Journal of Information Engineering and Educational Technology) 3 (1 …, 2019

2019

Rancang Bangun Material Requirement Planning pada Warunk Upnormal

Jurnal Manajemen Informatika 9 (2), 2019

2019

Rancang Bangun Material Requirement Planning Pada Mebel Rizky

Jurnal Manajemen Informatika 9 (2), 2019

2019

Pengukuran Dan Perbaikan User Experience Siakadu Mobile Web (Studi Kasus: Universitas Negeri Surabaya)

Jurnal Manajemen Informatika 9 (2), 2019

2019

SIMULASI STANDARD OPERATIONAL PROCEDURE LABORATORIUM KOMPUTER DENGAN PEMODELAN FINITE STATE MACHINE PADA PERILAKU TEKNISI

SCAN-Jurnal Teknologi Informasi dan Komunikasi, 2019

2019

Pengembangan Aplikasi Pembayaran Pulsa Telepon Seluler Dan Pulsa Listrik Berbasis Android Menggunakan Framework Xamarin

Jurnal Manajemen Informatika 8 (2), 2018

2018

Discretization method to optimize logistic regression on classification of student’s cognitive domain

Matec Web of Conferences

2018

ANALISIS DAN SIMULASI PARAMETER AKUSTIK RUANG PADA GEDUNG KESENIAN CAK DURASIM SURABAYA

Surabaya, 2018

2018

A Responsive Web-Based QR Code for Laboratory Clearance Form

Journal of Physics Conference Series

2018

Evaluasi Paramater Akustik Panggung Ruang Graha Sepuluh Nopember

Institut Teknologi Sepuluh Nopember, 2017

2017

Rancang Bangun Sistem Penjadwalan Guru Mengajar Berbasis Web (Studi Kasus: Smpn 2 Dawarblandong, Mojokerto)

Jurnal Manajemen Informatika 7 (2), 2017

2017

Meta-Algoritme Adaptive Boosting untuk Meningkatkan Kinerja Metode Klasifikasi pada Prestasi Belajar Mahasiswa

Jurnal Nasional Teknik Elektro Dan Teknologi Informasi (JNTETI) 6 (3), 333-341, 2017

2017

Evaluasi Parameter Akustik Panggung Ruang Graha Sepuluh Nopember

Institut Teknologi Sepuluh November, Surabaya, 2017

2017

Pengembangan Aplikasi Terpadu untuk Meningkatkan Layanan dan Akses Mahasiswa terhadap Ruang Baca dengan QR Code

Jurnal Manajemen Informatika 3 (2), 1-8, 2014

2014

SISTEM INFORMASI MANAJEMEN FARMASI BERBASIS WEB (STUDI KASUS RUMAH SAKIT KUSTA SUMBER GLAGAH

Jurnal Manajemen Informatika 2 (1), 2013

2013

Kondisi Aktual Penerapan Sistem Informasi Pengelolaan Surat Dalam Pemodelan Sistem Dinamik Di Perum Perhutani Unit II Jawa Timur

SISFO-Jurnal Sistem Informasi 4 (2), 2012

2012

PEMODELAN SISTEM DINAMIK UNTUK SIMULASI KONDISI AKTUAL SISTEM INFORMASI PENGELOLAAN SURAT

Jurnal SISFO : Inspirasi Profesional Sistem Informasi 4 (Computer Science …, 2012

2012

TA: Otomasi Perkantoran Dalam Mendukung Tertib Anggaran Perjalanan Dinas di Perum Perhutani Unit II Surabaya

Stikom Surabaya, 2004

2004